Order on the e-shop
Do you offer worldwide delivery?
Ysé is committed to offering you worldwide delivery (excluding China). To find out more about delivery times and costs, visit the Delivery section.
Can I buy a gift card ?
Our gift card is available here.
I want to buy a product which is no longer available...
We always try to ensure that out of stock products are re-stocked as soon as possible. Feel free to write to us at firstname.lastname@example.org to find out more about our stocks.
Can I change my order? Cancel it?
Once the order has been confirmed, you will no longer be able to cancel or change it. You will only be able to return products to us for a refund or a credit voucher to be used online or in store.
Can I return items if I change my mind when I’ve received my order?
Of course, you can return one or more items from your order if you no longer want them, within 30 days. All the details of the process to follow are explained in the page Return a product.