COVID : Useful information
About online orders
Our eshop is open. All orders passed with deferred delivery will be delivered after December 1st.
Standard delivery is from 5 to 6 open days (Colissimo) and 3 to 4 open days for Express delivery.
Your order preparation in our warehouse is made with full respect of sanitary rules. Staff being reduced to guarantee social distancing, some order could be delayed and delivery times can be longer than usual.
Returns are extended until January 6th.
Our stores will reopen soon
According to the decisions of the French authorities, we can reopen our stores very soon. We are doing everything we can to reopen them as of December 2nd. Our little team and our logistics partner need a few days to prepare their reopening to welcome you in the best conditions. We will keep you updated on the precise date for each of our stores.
Our Click & Collect service will be available again: you will have the possibility to receive your online order in one of our stores. And fitting rooms will be open!
We can't wait to welcome you again!
Don't hesitate to contact us
Our fairies’ team is more than ever at your disposal. For any request, please contact us at email@example.com, by phone at +33 1 86 47 62 93, by Whatsapp at +33 7 49 23 26 69, on Instagram or on our chat, every day from 9:30 am to 6 pm.
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