COVID-19 : Useful information
About online orders
During this particular year, the preparing and shipping of orders must meet all the strict sanitary recommendations and with a small staff to maintain the distancing rule. Therefore, some orders can require more time to be shipped. Count 5 to 6 business days for standard delivery (Colissimo) and 3 to 4 business days for an Express delivery.
For any questions, you can contact us at email@example.com. Wendy, Clara, Soline are just one click away and can answer you every day. Thank you so much for your patience!
Are our stores open?
In Paris, Lyon, Bordeaux and now in Aix-en-Provence, our teams are doing an incredible work to welcome you in the best conditions.
You will find all information related to our stores here.
As a reminder, we set up two services to make it easier for you ;).
Our new services in store
• TO TRY THINGS ON AT HOME:
1. Call the store of your choice and ask them to put the items you have chosen on one side.
2. Pay remotely thanks to a secured payment link sent by e-mail.
3. You can come pick up your order without lining up or you can be delivered at home within the day (Delivery service is offered to celebrate the reopening and to thank you for being there)
• TO TRY THINGS ON IN THE STORE:
1. Call the store of your choice and ask them to put the items you would like to try on one side and reserve a time when you can try them on in the shop.
2. This way we can ensure the fitting room is ready and prepared for you to use it.
3. The items can be reserved maximum 24h to 36h in advance depending on the store.
Check the phone numbers of our stores here.